How is the umbrella powered?

The Alizé Umbrella plugs into any standard 2-prong electrical socket. The AC power is converted to DC in an external waterproof power supply attached to the bottom of the umbrella pole, designed for safe and reliable outdoor use.

Does it require batteries?

No, it plugs into a standard electrical outlet for continuous operation.

How do the fans work?

The Alizé Umbrella features four individually controlled fans, allowing you to adjust airflow for personalized comfort with the push of a button on the pole.

• Press once for low speed
• Press twice for medium speed
• Press three times for high speed
• Press a fourth time to turn off and lock the fan

For added safety, the fans are secured in place with a solenoid pin, which only activates when the umbrella is fully open and powered. Even if the power is disconnected, the fans remain securely locked in place, ensuring stability at all times.

Can I use the fans without the umbrella open?

No, for safety reasons, the fans only operate when the umbrella is fully opened.

How powerful are the fans?

The Alizé Umbrella’s fans deliver over 4,000 cubic feet of air per minute (CFM)—equivalent to the airflow of two standard 20-inch box fans. Each of the four fans is quiet yet powerful, moving over 1,000 CFM individually to provide superior cooling and maximum comfort in outdoor spaces.

How fast do the fans spin?

The fans operate at multiple speed settings, allowing users to adjust airflow to their preference.

Is it blowing hot air?

No! The fans circulate natural outdoor air through vents built into the canopy, while baffles guide airflow up and around the fans. This design enhances ventilation and keeps you cool.

Does it include a base?

The umbrella does not include a base, allowing you to choose the best mounting option for your setup. It is compatible with standard umbrella bases.

Does it have built-in lighting?

Currently, the umbrella does not include lights, but it is designed to accommodate add-on lighting powered by the USB charging ports if desired.

Does it have a tilt function?

No. In order to maintain a safe height for the fans and keep hands clear of moving parts, the umbrella is designed without a tilt.

Is the frame rust-proof?

Yes, the frame is made of corrosion-resistant aluminum and features marine-grade hardware for long-term durability.

Does it have USB ports?

Yes, it includes USB-A and USB-C fast-charging ports to keep your devices powered while you relax.

Can I use the charging ports without the fans running?

Yes, the USB charging ports operate independently of the fans.

What safety features does it have?

The umbrella automatically shuts off if closed while a fan is running. It also has self-opening fan guards to protect users.

Can it be used near pools or the beach?

Yes! The marine-grade hardware and weather-resistant construction make it ideal for poolside and beach environments.

What happens if it rains?

The umbrella is made with weather-resistant materials, and the power components are waterproof for outdoor use. However, we recommend unplugging it during heavy storms.

What is the warranty?

The Alizé Umbrella comes with a 2-year limited warranty covering manufacturing defects.

How long does it take to ship?

Orders typically ship within 1 week, and delivery times vary based on location. Your umbrella is assembled based on your finish and canopy selection and shipped directly from our production facility, so on average, it takes about 30-40 days to arrive.

Do you offer replacement parts?

Yes, we offer replacement parts for fans, frames, power supplies, and other components. Contact our customer service team for assistance.